Shipping & terms of payment

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: :





from 20 kg up we need to send an other parcel

Shipping costs outside Germany



from 20 kg up we need to send an other parcel


Zone 1 (EU):
Austria, Belgium, Cyprus/Republic of (north), Czech Republic, Denmark (including the Faroe Islands and Greenland), France (incl. Monaco, not including overseas areas and departements), Luxembourg, Netherlands (not including areas outside Europe), Pola
nd, Switzerland

Zone 2:
Andorra, Albania, Hungary, Italy (incl. San Marino), Liechtenstein, Norway, Slovakia, Slovenia, Spain (including the Canary Islands + Balearic Islands), Sweden, United Kingdom (incl. Isle of Man, Guernsey, Jersey), Vatican City

Zone 3:
Belarus, Bulgaria, Croatia, Estonia, Finland (incl. Aland Islands), Georgia, Gibraltar, Greece, Iceland, Ireland, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Portugal (incl. Azoren and Madeira), Romania, Russian Federation, Serbia (incl. Kosovo), Turkey, Ukraine

Zone 4:
Albania, Algeria, Armenia, Azerbaijan, Egypt, Iraq, Iran, Israel (incl. Gaza + Khan Yunis), Jordan, Qatar, Kuwait, Lebanon, Libya, Morocco, Oman, Syria, Tunisia

Zone 5:
Argentina, Australia, Bahrain, Brazil, Canada, Chile, China (VR), Colombia, Hong Kong, India, Indonesia, Japan, Korea (north + South), Malaysia, Mexico, New Zealand, Pakistan, Peru, Philippines, Saudi Arabia, Singapore, South Africa, Taiwan, Thailand, USA, Venezuela, United Arab Emirates



Shipping costs include VAT.

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1-2 days, in case of foreign deliveries, within 6 - 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

In case of deliveries within Germany, you have the following payment options:


Vorkasse per Überweisung
-  Zahlung per PayPal:
-   Lastschrieft
-   Kreditkarte
-   auf auf Rechnung

-   SOFORT Überweisung


-   Amazon Pay


In case of deliveries to a foreign country, you have the following payment options:

Vorkasse per Überweisung
-  Zahlung per PayPal:
-   Lastschrieft
-   Kreditkarte
-   auf auf Rechnung

-   SOFORT Überweisung


-   Amazon Pay


In case of questions, please contact us at the contact details mentioned in the Legal Notice.